Dispatch and Delivery
Delivery will be confirmed at checkout. Unfortunately due to the ongoing pandemic we are limited with flight options and facing largely increased costs in order to get your Next parcels to you; therefore we need to charge a $10 delivery charge on all orders for now. We will continue to review this and get back to normal as soon as possible Thanks for your understanding & happy shopping!
Offer Order Codes
Free Delivery and other offer order codes remain the property of Colour Bar Collective Pty Ltd t/a Murlo, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
Returns
Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition). This approval period does not apply to certain jewellery, cosmetics, groomingproducts, or Gift Vouchers. You can return your items via your chosen method using the returns label we will send you. Postage must be paid by the sender and will not be refunded by Murlo.
Any Problems
If you are dissatisfied in any way with your order or have a query relating to home delivery, please call 0293113140. (during salon hours only) or email us at sales@murlo.com.au.
Prices
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Austrailian Dollar (AUD). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.
Availability
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
Trading Details
Colour Bar Collective Pty Ltd, trading as Murlo with an address at 504 Bunnerong Road, Matraville, NSW 2036.
Supply
We reserve the right to refuse to enter a contract with any individual or company.
The supplier of the goods featured is Colour Bar Collective Pty Ltd, trading as Murlo with an address at 504 Bunnerong Road, Matraville, NSW 2036
Voucher PINs With Money Or A Percentage Off At murlo.com.au
The offer is valid for orders over the minimum value stated in your communication.
The offer is valid until the expiry date shown on your communication.
The offer can only be activated once the voucher PIN has been registered at murlo.com.au. A voucher PIN can only be registered once.
The offer can only be used for purchases made online at murlo.com.au. It is not valid for telephone transactions. Redemption of the offer involves registering at murlo.com.au.
The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.
If the order is returned, the value of the offer is non refundable.
The voucher PIN cannot be exchanged for cash. No change or refund will be given.
Murlo cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.
Offer is open to residents of Australia that are over 18 years old only.
Murlo reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
Your statutory rights are not affected.
Credit Card Payments
We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.
Registered Office
The supplier of the goods featured is Colour Bar Collective Pty Ltd, trading as Murlo, registered in registered in NSW, Australia. . All contracts with Murlo and the contents of this site are displayed in English.
Law
These Terms and Conditions will be governed by and interpreted in accordance with Australian Law. The parties hereby submit to the jurisdiction of the Australian Courts. All contracts will be concluded in the English language.
Privacy
Murlo are committed to complying with the applicable provisions of the Protection of Privacy Law, 1981 and have published this guide to help you understand how and why Murlo collect information from you, to whom such information is disclosed and what your rights are. You can access our Website home page and browse our site without disclosing your personal data. However, when you register with Murlo you will be asked to provide certain information about yourself.
What Information Do We Collect And How Do We Obtain It?
We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
Please note that you are under no legal obligation to provide Murlo with personal information and any information is provided at your own free will and consent.
How Do We Use Your Information?
We use the information that we collect about you to:
1. Process your orders
2. Manage your account - see also "Use of credit reference agency information".
3. Administer this website.
4. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
5. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.
You agree that we may use personal information in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, who may keep a record of that information. If you have given us permission to send you information about our products and services by telephone, email or in writing, Murlo will do so in accordance with the Privacy and Electronic Communications Regulations 2003 and the Direct Marketing Association (DMA) Code of Practice.
Use of Credit Reference Agency Information and sharing of credit information.
In the interests of responsible lending and for security purposes we may carry out searches with credit reference agencies when you register with Murlo and further searches may be carried out before deciding whether to accept orders and/or grant further credit. The agencies record these searches. We may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties Information about you and other members of your household and those with whom you are financially linked maybe used to verify your identity and for the credit assessment of you and them. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies. For details of the Credit Reference Agencies that we receive information from and share information with write to the sales team – sales@murlo.com.au, quoting Security and Privacy Enquiry.
Who Does Murlo Disclose The Information It Collects To?
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to:
1. Credit Reference Agencies - for more information see above.
2. Legal and debt recovery representatives for debt collection and debtor tracing purposes.
3. Reputable companies to fulfil your order or process your data on our behalf.
We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
This may also be done on a reciprocal basis. From time to time, we make portions of our customer list available to carefully screened companies. If you do not want your name and mailing details made available, or no longer choose to receive a Murlo offers or wish to alert us to duplicate mailings, please call us on our salon number or email sales@murlo.com.au. Murlo is committed to respecting your privacy.
Keeping In Touch With You
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you or that we will delete any information about you by writing to the Director at Colour Bar Collective Pty Ltd, trading as Murlo or via sales@murlo.com.au, quoting Security and Privacy Enquiry.
You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.
Monitoring Communications
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Murlo may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and out going email.